Industry | Employees | English language requirement | Positions that need English |
---|---|---|---|
Insurance (1) | 30,000 | The ability to maintain contact with staff from the head office in the U.S. | Positions including and above vice-managers |
Banking & mortgage (1) | 7,000 | An ability to write and read is required more than speaking in suburban branches, while speaking skills are also required in city branches. | The foreign exchange division, where they have to deal with letters of credit that are all written in English. |
Accounting & finance (1) | 2,000 | Strong command of English because employees must frequently contact overseas companies, and they need to adequately answer the majority of their correspondence in English | Professional divisions such as financial services |
Human resources service (1) | 600 | not mentioned | Those who must deal with foreign clients |
Retail (1) | 600 | The ability to serve foreign visitors and respond to their inquiries | The supervisors of each floor, telephone operators, and those who work at information desks |
Hospitality & travel, restaurant & food service (2) | 50–250 | The ability to speak, read, and write English in order to answer foreign customers’ inquiries about services, fax them, and prepare information for their meetings | Those contacting guests, such as receptionists or room service managers. |
Education and training center (1) | 10 | Basic English language knowledge for beginners | Those who teach English |